Refund Policy
TecXzoo provides project-based digital services. Refunds, cancellations, and payment adjustments are handled according to the written proposal or service agreement for each project and applicable law.
Effective date: November 1, 2026
Project-specific terms
Before work begins, the accepted proposal or agreement should explain the project scope, fees, payment schedule, milestones, and any cancellation or refund terms. Those written terms govern the project.
Requesting a cancellation or refund review
If you need to cancel a project or believe a payment should be reviewed, contact us as soon as possible at info@tecxzoo.com. Include your name, project or invoice reference, the amount in question, and the reason for your request. We will review the request against the agreed scope, work completed, payment terms, and applicable law.
Work already completed
Where work has already been performed, any amount due or potentially refundable will be assessed under the written agreement and applicable law, taking account of completed milestones and approved project costs. No universal refund amount or timeline applies to every project.
Third-party charges
Third-party subscriptions, licenses, advertising spend, hosting, and other external charges are governed by the provider’s terms and the project agreement. TecXzoo cannot reverse charges controlled by another provider.
Changes to this policy
Any project-specific refund terms should be confirmed in writing before the project starts. This page may be updated as our business practices evolve.
Contact
For a refund or cancellation request, email info@tecxzoo.com or call +1 903 776 4651.